• HERE'S WHAT WE COVER

    D-Rings

    O-Rings

    Broken Straps

    Defective Magnets

    Zipper Pulls

  • HERE'S WHAT WE CAN'T FIX AND DON'T COVER

    Torn or Stained Lining

    Stained Leather

    Zipper Tape

    Normal Wear + Tear

    Cleaning

    Refurbishment

*Please note, in select cases, we may no longer be able to replace materials on bags from seasons far past. In this case, our team will assess your unique request and offer an alternative replacement option.

HOW TO SUBMIT A REQUEST

  • PURCHASE FROM HAMMITT

    Hammitt store

    Hammitt.com

    SUBMIT A REQUEST

  • PURCHASED / GIFTED ELSEWHERE

    It was a gift

    Department store

    Boutique

    SUBMIT A REQUEST